Last updated: 11 January 2026

 

Digital Products

 

All digital product sales are final.

 

Due to the nature of digital content, we do not offer refunds, exchanges, or cancellations once a product has been delivered or accessed.

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Exceptions

Refunds may be considered within 7 days of purchase only in the following cases:

 

• Duplicate or accidental duplicate payment

• Verified technical or access issues caused by us that cannot be resolved

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Non-Refundable Circumstances

Refunds will not be issued for:

• Change of mind

• Lack of use or engagement

• Unmet expectations or outcomes

• Incompatibility with personal preferences or devices

• Failure to read product descriptions before purchase

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Support

If you experience difficulty accessing a digital product, please contact us. We will make reasonable efforts to resolve the issue promptly.

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Physical Products (Future)

For physical products sold in the future, return and refund terms will be clearly stated at the time of purchase and will comply with applicable consumer protection laws.

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Policy Updates

This policy may be updated at any time. Changes take effect immediately upon posting on this page.

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Contact Information

For questions regarding returns or refunds, please contact: hello2astracollective@outlook.com